At Blue Door Wellness, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, mobile app, and services. By accessing or using our services, you agree to the collection and use of your data as outlined in this policy.
1. Information We Collect
We collect personal information when you interact with us, including
Personal Identification Information: Name, email address, phone number, billing information, and any other data you provide when booking services.
Health Information: Medical history, health concerns, and details relevant to treatments like IV therapy, aesthetic services, and rehabilitation programs.
Usage Data: Information on how you use our website and services, including device data, IP addresses, and browsing patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and personalize our health and wellness services.
To process your appointments, payments, and health consultations.
To communicate with you about your bookings, treatments, and health updates.
To improve our services based on user feedback and usage data.
To comply with legal obligations and regulatory requirements.
3. Data Protection
We prioritize the security of your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive health data is stored securely, and encryption is used for online transactions to ensure the safety of your personal details.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with third-party providers who assist in delivering services (e.g., payment processors, healthcare practitioners).
Legal Compliance: We may disclose your data if required by law or to protect the rights and safety of Blue Door Wellness, our clients, or others.
5. Your Rights
As a user, you have the right to:
Access, correct, or update your personal data.
Request deletion of your data, subject to legal and business requirements.
Opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings or opt out of certain tracking technologies.
7. Retention of Your Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once this period has ended, your information will be deleted or anonymized.
8. Updates to This Policy
Blue Door Wellness may update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page, and your continued use of our services after the update signifies your acceptance of the new policy.
